Conditions générales de vente

Terms of Sale

Welcome to Fil de Provence. By placing an order with us, you agree to the following terms and conditions.

1. Overview

These Terms of Sale (“Terms”) govern the sale of products (“Products”) from [Your Shop Name] (“we,” “us,” or “our”) to you, the customer. Please read these Terms carefully before placing an order. By purchasing Products from us, you agree to these Terms in full. If you do not agree with these Terms, please refrain from making any purchases from our shop.

2. Pricing and Payment

• Pricing: All prices listed on our website are in EURO and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice, but any such changes will not affect orders that have already been placed.

• Payment Methods: We accept the following payment methods: [Credit/Debit Cards, PayPal, Apple Pay, Shopify Payments, etc.]. All payments are securely processed, and you will be charged upon order confirmation.

• Currency Conversion: For international orders, the currency conversion rate is determined by your payment provider, and we are not responsible for any currency conversion fees charged by your bank or payment provider.

3. Order Acceptance and Confirmation

• After placing an order, you will receive an email acknowledging that we have received your order. This does not mean your order has been accepted.

• We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where Products are out of stock, errors in product pricing or descriptions, or issues with your payment method. If we cancel your order after payment has been made, we will issue a full refund.

4. Shipping and Delivery

• Shipping: Once your order has been processed and shipped, you will receive a confirmation email with tracking details. Estimated delivery times are provided at checkout but are subject to delays beyond our control.

• International Shipping: For international orders, the customer is responsible for any customs duties, import taxes, or fees imposed by the destination country. Delivery times for international orders may vary.

• Risk of Loss: Risk of loss and title for the Products pass to you upon our delivery to the carrier.

5. Returns, Exchanges, and Refunds

• Returns: If you are not fully satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange.